What is the Wow Experience?

  Always treat and speak to customers with respect.
  Always be polite and courteous.
  Always respond to customer concerns promptly.
  Always concern yourself with the small details.
  Always dress and act professionally around the customer.
  Always remember that you are part of a Tradition in Excellence for over 120 years.
  Always exceed their expectations.
  Always remember that the customer is and always will be our lifeblood. They pay our salaries.
  Always remember, a St. Clair customer once, should be a St. Clair customer for life.
  Always remember it is the responsibility of all St. Clair employees to give the customer the WOW Experience. We make the difference.


"The weather was cold, wet and rainy. The windows were PERFECT and worth every penny. I feel no more draft or sun beating into my kitchen! When I go outside to look at my windows, they sparkle."
-Owen B.
 
"It is very rare that you'll find people who are willing to go the extra mile in explaining situations and showing you the best options possible."
-Michelle R.
 
"The philosophy that St. Clair would stand behind their work was a significant factor which influenced our choice of siding contractor. St. Clair won me as a future customer through the professionalism and initiative that was evident in your employee's performance."
-John J.
 
"It was one of the best experiences I have had. The crew arrived ahead of time...it was obvious they knew exactly what to do...the job was expertly and proficiently done. Now I am thoroughly enjoying these wonderful windows."
-Graham B.

 



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